Patient summary statements will be mailed after services are received, normally within 10 days. If insurance information has not been provided please contact the Patient Accounts office.
A service confirmation letter will be mailed identifying the insurance on record.
If the insurance information has changed please contact the Patient Accounts Office.
Harris/Franklin: (828) 631-9644
Swain: (828) 488-1044.
MedWest Haywood (828)-452-4624
Any Facility Toll Free: (866)-213-7755
After insurance has processed the claim the responsible party will receive a bill for balance due. Some patients are unable to pay balances in full and need an extended time to pay for services. MedWest requests responsible parties pay in full within 90 days of the balance due statement. This allows us to remain a viable community healthcare partner.
Sending partial payments to MedWest does not establish a payment plan. If longer payment terms are needed please call our office to establish a formal payment plan.
MedWest Patient Financial Services will follow-up with responsible parties to ensure all questions are answered and payments are received timely.
MedWest refers accounts for external collection processes including legal avenues if the account remains unpaid.