Accreditation & Licensure
MedWest Harris, MedWest Haywood and MedWest Swain are accredited by the Joint Commission. The Joint Commission conducts a full survey of each organization every three years. On-site visits are unannounced. Benefits of being accredited by The Joint Commission include organization and strengthening of patient safety efforts as well as improving the quality and safety of care, treatment and services. Comments and concerns regarding patient safety and quality of care may be submitted to The Joint Commission:
Division of Accreditation Operations
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, Il. 60181
Fax to: (630) 792-5636
On-line at www.jointcommission.org
All three MedWest Hospitals are licensed in North Carolina by the Division of Health Services Regulation. Patients have the right to file a complaint with the Complaint Intake Unit, which can be reached by phone at 1-800-624-3004 (within N.C.); 919-733-7461 (local and outside North Carolina); or 919-715-7724 (fax).
The unit can also be reached by mail at:
Division of Health Services Regulation
Complaint Intake Unit
2711 Mail Service Center
Raleigh, N.C. 27699-2711
MedWest Health System does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy, contact the Patient Advocate at 828-452-8234, NC State Relay at 711 or toll free 1-800-735-2962.